Cancellation Policy:

Manchester and Online:

  • Clients must give 48 hours notice if they wish to cancel or postpone any appointment, otherwise they will lose the session and be charged £15.  

  • If a cancellation occurs within 6 days of the appointment, clients will lose the session and be charged £10.

  • Clients have only 24 hours in which to request a refund for any appointment they have made providing it is at least 6 days before the appointment.

  • If cancellation occurs outside of the timeframe above, a credit note will be given or the session will be rearranged.

  • If the therapist cancels and no alternative date can be found, clients will receive a full refund.

  • Online session intake forms must be completed before the session, otherwise the session will be lost.

 

London:

 

  • Clients will be charged in full if they cancel at anytime.

  • If the therapist cancels and no alternative date can be found, clients will receive a full refund.

12.08.2020

Stephanie Newton is a certified practitioner of Havening Techniques. Havening Techniques is a registered trade mark of Ronald Ruden, 15 East 91st Street, New York. www.havening.org