Cancellation Policy:

Manchester and Online:

  • Clients must give 48 hours notice if they wish to cancel or postpone any appointment, otherwise they will be charged for the session.  

  • If a cancellation occurs within 6 days of the appointment, clients will be charged 20% of the price.

  • If cancellation occurs at least 6 days prior to the appointment, a full refund will be given.

  • If smokers need a second appointment the cancellation policy applies to the price of a 'session', £95.

  • For the Mindful Gastric Band Program, the cancellation policy applies to the price of a 'session', £95.

  • Once the Mindful Gastric Band Program has commenced there will be no refunds.

  • If the therapist cancels and no alternative date can be found, clients will receive a full refund.

  • Online session intake forms must be completed before the session, otherwise the session will be lost.

 

London:

 

  • Clients will be charged in full if they cancel at anytime.

  • If the therapist cancels and no alternative date can be found, clients will receive a full refund.